Terms & Conditions

Eligibility

• Users must be at least 18 years of age to use our services.
• Guests may be required to provide valid Emirates ID, Passport, Visa, or other identification.
• Golden Nest reserves the right to refuse accommodation if documentation or eligibility requirements are not met.

Bookings & Accommodation

• Booking requests are subject to availability and management approval.
• Prices, room availability, amenities, and inclusions may vary by property.
• Submitting an inquiry does not guarantee reservation confirmation.
• Golden Nest reserves the right to cancel or decline bookings when necessary.
• Incorrect or misleading information provided during booking may result in cancellation.

Payments & Deposits

• Rent and accommodation charges are payable in advance based on the selected plan.
• Security deposits may be collected during booking or check-in.
• Deposits may be adjusted against damages, unpaid rent, violations, or missing items.
• Late payments may result in penalties, service restrictions, or termination of stay.
• Refund timelines may vary depending on inspection and clearance procedures.

House Rules & Conduct

To maintain a safe, hygienic, and comfortable environment for all residents, guests must follow all accommodation rules.

• Maintain cleanliness in rooms and shared/common areas.
• Cooking after 11:30 PM is not permitted.
• Excessive noise, disturbances, or nuisance behavior is prohibited.
• Smoking, alcohol, illegal substances, gambling, and unlawful activities are prohibited.
• Unauthorized guests or overnight visitors are not allowed without management approval.
• Damaging property, furniture, appliances, or mattresses may result in penalties.
• Shoes must be kept only in designated areas.
• Residents must cooperate with housekeeping, maintenance, and safety procedures.

Included Services

• High-speed Wi-Fi
• Electricity and water bills
• Air conditioning
• Gas and kitchen access
• Housekeeping and cleaning services
• Laundry facilities
• Maintenance assistance
• 24/7 CCTV monitoring where applicable

Limitation of Liability

Golden Nest Holiday Homes shall not be responsible for:

• Loss or damage of personal belongings
• Temporary service interruptions
• Internet or utility disruptions
• Third-party service failures
• Events beyond reasonable operational control

Termination of Stay

Golden Nest reserves the right to suspend, terminate, or deny accommodation services in case of policy violations, misconduct, non-payment, illegal activities, or behavior affecting the comfort and safety of other residents.

Website Usage

• Users may not misuse, hack, scrape, or interfere with the website.
• False, abusive, illegal, or defamatory content is prohibited.
• Website content, branding, images, and logos belong to Golden Nest Holiday Homes.

Governing Law

These Terms & Conditions are governed by the laws and regulations of the United Arab Emirates.

Policy Updates

Golden Nest Holiday Homes reserves the right to modify or update these Terms & Conditions at any time. Updated versions will be published on this website.